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Day 2 – April 23, 2026
Spotlights
SPTL023 • APIs, Applied AI, Architecture • General
Agentic AI in CX — Now and next with Dialpad and Randstad
location_on Partner Spotlights
schedule 1:15 PM - 2:00 PM

CX is entering a new era defined by agentic AI—systems that can act, decide, and optimize in real time. Dialpad’s CTO outlines what this means for the future of customer experience and is joined by Randstad’s Vice President to share how these concepts are taking shape at scale. Explore how leading organizations are unifying CX and building for an AI-driven future.


By attending this session, your contact information may be shared with the sponsor for relevant follow up for this event only.

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