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phase 5 session info modal
Day 1 – April 22, 2026
Birds of a Feather
BOF-035 • Applied AI, Vertex AI • General
The unified journey: Mapping your use case to Google Cloud's Gemini Enterprise for Customer Experience
location_on Lunch Café (L2)
schedule 3:00 PM - 3:30 PM

Is Google Cloud’s Gemini Enterprise for Customer Experience the right engine for your customer goals? Bring your specific customer experience (CX) challenges to this architectural roundtable. We’ll investigate how to combine the Shopping Agent, CX Agent Studio, and Vertex AI Search to solve fragmented journeys. Our SMEs will help you determine the optimal product mix to ensure contextual continuity from discovery through post-purchase support.

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