Day 3 – April 24, 2026
Lightning Talks
EXPOLT023 • Business Intelligence, Agents • General
Why AI fails inside organizations (and how to fix It)
location_on
Expo Theater 1
schedule
1:00 PM - 1:20 PM
When AI stalls inside organizations, it's rarely because the models aren't powerful enough. In this session, Dr. Rebecca Hinds, Head of the Work AI Institute at Glean, identifies five critical ways organizations either set AI up to drive real results, or set it up to fail. She shows how decisions about roles, rewards, and workflows influence whether capable AI systems transform how people work—and why overlooking these organizational fundamentals is what holds many AI initiatives back.
This Session is hosted by a Google Cloud Next Sponsor. Visit your registration profile at g.co/cloudnext to opt out of sharing your contact information with the sponsor hosting this session.
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