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CXL-BRK2-229 • Agents • Technical
CXL-The AI stylist: Nordstrom’s new era of personal luxury
The future of retail isn't just digital - it’s conversational, visual, and deeply personal. Join this session to see how Nordstrom is utilizing Gemini Enterprise for Customer Experience to move beyond traditional e-commerce into the era of the "AI Stylist." We’ll dive into how Nordstrom’s new shopping agent uses multimodal AI to understand style and intent as intuitively as a human personal shopper. You'll learn how this innovative implementation boosts loyalty and drives growth, and gain actionable strategies for deploying enterprise-grade agentic solution to create a truly differentiated brand experience.
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