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phase 5 session info modal
Day 3 – April 24, 2026
Breakouts
BRK2-235 • Agents • Technical
Prompt to production: A developer's playbook into CX Agent Studio
location_on Jasmine C
schedule 12:30 PM - 1:15 PM

Join this session to get the the playbook for building production-grade agents. Dive deep into CX Agent Studio to learn how to architect stateful, agentic AI. We’ll cover advanced prompt engineering, data grounding, integrating with backend APIs, and mastering the full development lifecycle. You'll learn best practices for debugging, versioning, and deploying resilient agents that scale. Move beyond demos and get the technical guide to building truly conversational AI.

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