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Demos
SHOW223 • Gemini, Vertex AI • Technical
Agentic service resolution
location_on Industry Hub
Field operations are a major cost and a source of customer dissatisfaction for CSPs. This demo showcases an AI agent using Google Maps Route Optimization, customer, and inventory data to ensure the right tech arrives with the right parts at the lowest cost. We demonstrate automated ticket creation via ServiceNow and leverage Gemini’s multimodal capabilities to assist technicians and validate the completeness of their work. See how AI transforms field services into a driver of efficiency and superior customer experience. Read more
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