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phase 5 session info modal
Day 2 – April 23, 2026
Breakouts
BRK1-155 • Applied AI • Introductory
From automation to augmentation: Scaling responsible AI across the payer industry
location_on Breakers A
schedule 9:15 AM - 10:00 AM

Discover how Elevance Health and Deloitte are modernizing core platforms with generative AI to improve speed, consistency, and decision support. This session explores a case study on applying Agentic AI to complex provider correspondence workflows in a human-in-the-loop model. Learn how AI can interpret lengthy documents, identify intent, and recommend next best actions. Gain practical insights into scaling responsible AI in regulated environments while preserving governance, compliance, and human oversight at scale.

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