As the Head of Agentic AI Sales Engineering at Dialpad, Nick leads a team of trusted advisors that enable clients to revolutionize how the Dialpad Agentic AI platform can transform their CX vision and strategy. He has extensive experience in both the UCaaS and CCaaS space, building high performing teams focused on customer success. Having worked across multiple industries, including healthcare, financial services, retail, public sector, higher education and federal, he brings a broad cross-industry perspective that fosters innovation and transformative solutions.  Nick is passionate about leveraging technology in new, cutting edge ways that empower customers to achieve their desired business outcomes.