James Slocum is the Chief Information Officer at OneUnited Bank, where he has led the digital transformation of the nation's largest Black-owned bank. Under his leadership, OneUnited leverages Google Cloud's AI solutions to automate customer service, personalize interactions, and enhance operational efficiency. Jim spearheaded the integration of AI-powered virtual assistants, an AI-driven customer knowledge center, and real-time digital banking solutions, helping to scale the bank's customer base.