Carrie Tharp is the Go-To-Market (GTM) Chief Operating Officer and Vice President of Customer Experience at Google Cloud. She is responsible for the end-to-end customer experience of Google Cloud, connecting product strategy to customer needs. Her team drives strategy and solutioning across priority industries - including Retail, Financial Services, and Manufacturing and more - leveraging Google’s cloud and AI capabilities to accelerate customer ROI and elevate user experiences.

Prior to Google, Carrie held various CXO roles across the retail, travel and consumer goods industries. She most recently served as the chief digital and marketing officer for The Neiman Marcus Group, where she was responsible for all aspects of digital and omni-channel experiences.  Previous leadership roles include Fossil Group, Expedia, and Dean Foods. 

She currently serves as an independent director on the Vera Bradley (VRA) Board of Directors and the Rue Gilt Group Board of Directors.  Carrie also serves on the National Retail Federation (NRF) Board of Directors.